Who this applies to
This website is operated in the United Kingdom on behalf of Caravan Guide. Postal address: Caravan Guide.
This page explains what cookies and similar technologies are used when you visit our website, why we use them, and how you can control them.
How you can control cookies
When you first visit, a banner gives you the choice of Essential only or Accept all. Essential cookies are necessary for core features such as keeping you signed in and protecting forms with CSRF tokens. If you choose essential only, we do not set our optional referral attribution cookie (guide_ref).
You can also use your browser settings to block or delete any cookies at any time. Note that blocking essential cookies may prevent parts of the site from working correctly.
Changing your cookie preference after the initial banner can be done by clearing the guide_consent cookie in your browser and reloading the page.
Cookies we set (first party)
| Name | Purpose | Category | Typical duration |
|---|---|---|---|
| PHP session cookie | Keeps you signed in, carries CSRF protection tokens, and maintains your session state between pages. Required for the site to function. | Essential | Session (cleared when you close your browser, or a short fixed period depending on server configuration). |
| guide_consent | Remembers your cookie preference (essential or all) so we do not show the banner on every page. |
Essential | Up to 12 months. |
| guide_ref | Stores a referral code from an invite link so a discount or reward can be correctly attributed to the referring party when you complete sign-up. Only set if you choose Accept all. If you choose essential only, the code may be carried in the registration URL and held briefly in your server-side session until you complete sign-up, but no cookie is written. | Optional | As configured for the referral programme (see privacy policy). |
Third-party technologies
The following third-party services may process data when you use our website. We do not control the cookies or local storage these services may set on their own domains.
Cloudflare Turnstile (bot detection)
We use Cloudflare Turnstile on public forms, including account registration, login, and password reset. Turnstile is a privacy-preserving bot-detection challenge that replaces traditional CAPTCHA. When you submit one of these forms, Turnstile runs a JavaScript challenge in your browser. This challenge may read browser attributes, interaction patterns, and your IP address to determine whether you are a human user. Turnstile does not require you to solve a visual puzzle and does not set persistent tracking cookies on our domain.
The challenge script is loaded from challenges.cloudflare.com. Cloudflare may process the associated data under its own privacy policy. See cloudflare.com/privacypolicy for details. The legal basis for this processing is our legitimate interest in preventing automated abuse of our registration and authentication flows.
Stripe (payments)
When you proceed through a payment or subscription flow, you interact with Stripe’s hosted payment pages. Stripe may set cookies on its own domain and processes payment data under its own privacy policy. See stripe.com/gb/privacy.
Google Fonts
Some pages may load web fonts from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When this happens, Google may receive your IP address and browser information as part of the font delivery request. Google processes this data under its own privacy policy at policies.google.com/privacy. Where possible, fonts are served from our own infrastructure to minimise third-party requests.
Changes to this information
We may update this page as we add or change the technologies we use. The “Last updated” date at the top reflects the most recent revision. We will notify you of material changes via a notice on the site or by updating the cookie banner where appropriate.